The chatbot market in Singapore is evaluated at $2.6 billion at the moment, and it’s expected to touch $9.4 billion in a matter of four years, by 2024. This is a clear indicator that more companies are interested in using chatbots and AI. The market for chatbot Singapore is also huge because of the way AI has been used in the country. Here are some reasons to invest in chatbots.
- Get connected to consumers. Customers are quick to shift choices, and they don’t mind moving from one brand to another. To deliver on experience and customer engagement, chatbots are useful and necessary.
- Reduce your operational costs. Having an in-house call center is not the viable choice for many small businesses in Singapore. Despite the initial upfront costs, chatbots save money in the long run, without hampering expectations.
- Finally, let’s not forget that chatbots are great for gathering data in general. Consumers are more likely to share details with chatbots, considering the seamless experience, and this kind of feedback can be used to take major business decisions.
There is no harm in considering chatbots for your business – Just find an agency that can offer the necessary advice and tips on getting started.